# How to Install the Community Manager Claude Plugin (Cowork & Code) > Step-by-step installation guide for the Community Manager Claude plugin from The AI Career Lab — works in both Claude Cowork (chat) and Claude Code (terminal). Moderation, onboarding, sentiment, and health report workflows as native slash commands. **Author:** [Alex Lowe](https://theaicareerlab.com/about) — Founder, The AI Career Lab **Published:** 2026-05-20 **Canonical URL:** https://theaicareerlab.com/blog/how-to-install-community-manager-claude-plugin **Profession:** community-manager **Category:** how-to **Tags:** community manager, Claude Cowork, Claude Code, plugin install, 2026 ---> **Don't want to install anything?** You don't have to. The [free web tools for community managers](/professions/community-manager) on The AI Career Lab give you the same pre-built workflows in your browser — five runs a day on a free account, no terminal, no install. [Create a free account](/sign-up) if you'd rather skip straight to the tools. The Community Manager Claude plugin from The AI Career Lab is the fastest way to turn Claude into a community-aware co-worker. It bundles 4 pre-built slash commands and 2 auto-activating skills that already know what working community managers actually do — moderation playbook generation, 7-day onboarding sequences, sentiment monitoring with honest sample-size limits, and stakeholder-ready health reports. **The plugin works in both runtimes Claude offers:** - **Claude Cowork** — the chat product at claude.ai. The easiest path. No terminal, no install of anything else. Requires a paid Claude plan (Pro, Max, Team, or Enterprise) to access plugins. - **Claude Code** — the terminal CLI for power users and developers. Requires Node.js + npm. Free or paid Claude account both work. ## What this plugin gives you A normal Claude session is a blank chat window. A plugin replaces that with **slash commands** — pre-built shortcuts that contain the structure, formatting rules, and community management conventions for a specific task. In this plugin you get: - `/moderation-playbook` — translates community guidelines into platform-specific moderation logic (Discord AutoMod, Slack Workflow Builder, Discourse trust levels) with tiered enforcement and edge cases - `/onboarding-sequence` — generates a 7-day new-member activation sequence with platform-native touchpoints and the Day 3 nudge that prevents inflection-point churn - `/sentiment-report` — produces a directional sentiment analysis from a message sample with churn signal flags and recommended actions - `/health-report` — turns weekly or monthly metrics + qualitative notes into a stakeholder-ready report tailored to the audience ## Which runtime should you use? **Use Claude Cowork if:** - You already use claude.ai for chat work - You prefer a graphical interface to a terminal - You don't want to install anything else on your machine - You have a paid Claude plan (Pro, Max, Team, or Enterprise) **Use Claude Code if:** - You're already comfortable in a terminal - You want to script and automate workflows (e.g., scheduled weekly sentiment runs) - You'd rather pay per use than subscribe — Claude Code also runs on an Anthropic API key with pay-as-you-go billing (it is not free either way: it needs a Pro/Max/Team plan or API credits) ## Path A: Install in Claude Cowork (easiest, no command lines) 1. Open [claude.ai](https://claude.ai) in your browser and sign in. 2. Make sure you're on a paid plan (Pro, Max, Team, or Enterprise). The plugin marketplace is gated to paid plans. 3. Open the plugin settings and click **Add marketplace**. 4. In the modal, paste this into the URL field: ``` alexclowe/awesome-claude-cowork-plugins ``` 5. Click **Sync**. Claude Cowork pulls the marketplace catalog from the public [alexclowe/awesome-claude-cowork-plugins](https://github.com/alexclowe/awesome-claude-cowork-plugins) repo. 6. Browse the marketplace. Find the **Community Manager** plugin and click **Install**. That's it. The commands and skills are now available in your Cowork chats. ## Path B: Install in Claude Code (terminal CLI, two commands) ### One-time Claude Code setup 1. **Install Claude Code.** Open a terminal and run: ``` npm install -g @anthropic-ai/claude-code ``` If you don't have `npm`, install [Node.js](https://nodejs.org/) first (download the LTS version, run the installer). 2. **Sign in once.** Run `claude` in your terminal and follow the sign-in flow. ### Install the plugin Inside Claude Code, run these two commands: ``` /plugin marketplace add alexclowe/awesome-claude-cowork-plugins /plugin install community-manager@awesome-claude-cowork-plugins ``` To verify, type `/help` and you should see the new commands listed alongside Claude Code's built-ins. ## Your first command After install, the most useful command to try first is the one that unlocks the biggest weekly time sink: ``` /moderation-playbook ``` When you run it, Claude asks for your platform, community focus, guidelines (paste the real text, not a paraphrase), toxicity tolerance, and mod team size. The output is a structured playbook — platform-specific rules, 4–5 enforcement tiers with message templates, and 6–10 edge cases with decision frameworks. You implement the auto-mod layer (clear spam, clear slurs) in your platform's native tool. You keep tier-2 ambiguous cases in human review. That split is what makes the playbook hold up under pressure. ## First 4 workflows to try after install Once the plugin is installed, these are the workflows worth running this week: 1. **Moderation playbook** — `/moderation-playbook` in the plugin, or [/tools/community-manager-moderation-playbook](/tools/community-manager-moderation-playbook) on the web. Run this first 2. **7-day onboarding sequence** — `/onboarding-sequence` in the plugin, or [/tools/community-manager-onboarding-sequence](/tools/community-manager-onboarding-sequence) on the web 3. **Sentiment report** — `/sentiment-report` in the plugin, or [/tools/community-manager-sentiment-report](/tools/community-manager-sentiment-report) on the web 4. **Community health report** — `/health-report` in the plugin, or [/tools/community-manager-health-report](/tools/community-manager-health-report) on the web ## Skills you get for free This plugin also includes Claude Skills that activate automatically when you're working on relevant tasks — no command required, no extra prompting: - **Tiered Moderation Logic** — keeps moderation drafts in the tiered structure (warning → mute → removal → ban → escalation) rather than collapsing into binary block/allow - **Sample-Size Honesty** — surfaces sample-size caveats in sentiment analysis and flags when the sample is too small for a confident read The first time the sample-size skill auto-activates and refuses to give you "92% positive" from 40 messages, you'll see the difference between using Claude generically and using Claude as a community manager's co-worker. ## Where to go from here - **[Claude Cowork playbook for community managers](/resources/claude-cowork-community-manager)** — the full setup guide with the five high-leverage prompt structures behind the slash commands - **[Free web tools for community managers](/professions/community-manager)** — same workflows, browser-based, no install required - **[Best AI Tools for Community Managers in 2026](/blog/best-ai-tools-for-community-managers-2026)** — the broader landscape including Claude, platform-native moderation, sentiment tools, and member CRMs - **[AI for Community Managers guide](/blog/ai-for-community-managers-guide)** — the working playbook for offloading the grind while keeping the strategy ## Common issues **I don't see the "Add marketplace" option in Claude Cowork.** You need to be on a paid plan. If you're on a free plan, install via Claude Code instead — it's free. **The marketplace sync failed in Claude Cowork.** Double-check the URL field has exactly `alexclowe/awesome-claude-cowork-plugins` — a GitHub `owner/repo` format, no `https://`, no trailing slash. **The slash commands aren't showing up after install.** Start a new chat (Cowork) or type `/help` (Claude Code). If you see the built-in commands but not the new ones, the install didn't complete — re-run the install. **I want to use this without installing anything.** Use the [free web tools](/professions/community-manager) instead. Same workflows, browser-based, no install or paid plan. ## Ready to try it without installing [Create your free AI Career Lab account](/sign-up) and try the community manager tools today. No credit card required. --- *This article is general guidance for community managers. Platform terms of service (Discord, Slack, Discourse, Reddit), regional regulations (GDPR, UK Online Safety Act, COPPA), and your organization's trust & safety policy are the authoritative references for moderation enforcement. Consult those before automating enforcement decisions.* --- *Canonical version: https://theaicareerlab.com/blog/how-to-install-community-manager-claude-plugin* *This document is the Markdown companion served for AI crawlers and answer engines. See the canonical URL for the rendered version with navigation, related content, and interactive elements.*